可以進入個人訂單後，選擇要退貨的商品後，選擇售後中的退回即可，以電腦版為例，有以下步驟：
1、找到京東官網並打開網頁，可以掃碼登錄或賬戶登錄，點擊登錄。
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2、在網站上方點擊我的訂單，找到要退掉的貨品右側點擊申請售後。
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3、進入退貨的界面，繼續點擊對應商品下方的申請按鈕，進入單個商品界面，點擊下方服務類型後邊的退貨。
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4、選擇退貨原因和退款方式等。
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5、簡單進行退貨的問題描述。
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6、選擇退貨的方式，如果是京東自營產品可以讓京東上門取件，第三方賣家要選擇後面壹項。
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7、點擊提交成功即可。
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註意事項：
退款訂單已經申請了，妳可以查看“查看取消詳情”，這裏顯示申請進度，店家同意後京東就開始給妳退款了，會有短信提示妳的退款信息。